Information We Collect
We collect information to provide and improve our services. The information we collect falls into two main categories: information you provide directly to us, and information collected automatically when you use our website.
Information You Provide Directly
- Contact Form Submissions: When you contact us through our contact form, we collect your name, email address, phone number (if provided), and the message content.
- Newsletter Subscription: If you subscribe to our job alerts or newsletter, we collect your email address and, optionally, your name and preferred job categories.
- Comments & Feedback: If you leave comments on our posts or submit feedback, we collect the information you provide including your name, email, and comment text.
- Telegram / WhatsApp Groups: If you join our official groups, the respective platform handles your data as per their policies. We only see your public display name and messages shared in the group.
Information Collected Automatically
When you visit SarkariExams, our servers and third-party services automatically collect certain technical information:
| Data Type | What We Collect | Purpose | Retention |
|---|---|---|---|
| Log Data | IP address, browser type, OS, pages visited, time & date, referring URL | Security, analytics, debugging | 30 days |
| Device Information | Device type (mobile/desktop), screen resolution, browser version | Optimise user experience | Session |
| Usage Data | Pages viewed, links clicked, search queries on site, time spent | Improve content & navigation | 13 months |
| Cookies | Session tokens, preference cookies, analytics cookies | Functionality, analytics, ads | Varies |
| Location Data | Country and approximate region (derived from IP address only) | Show relevant state-wise jobs | 30 days |
Search Queries
When you use the search feature on our website, we may log your search queries to improve our search functionality and understand what content our users are looking for. These queries are not linked to any personally identifiable information unless you are logged in (if applicable).
How We Use Your Information
We use the information we collect only for the purposes described in this policy. We will never use your data in ways that you have not been informed about.
Primary Purposes
- To Provide and Operate the Service: Delivering job notifications, results, admit cards, and other content that you request or that is relevant to your interests.
- To Improve Our Website: Analysing how users interact with our site to identify pages that need improvement, fix errors, and add new features requested by users.
- To Send Job Alerts (if subscribed): If you have subscribed to our newsletter or job alerts, we will send you relevant notifications via email. You can unsubscribe at any time.
- To Respond to Inquiries: When you contact us via our contact form or email, we use your details to respond to your query, complaint, or feedback.
- To Personalise Content: Based on your browsing history on our site (e.g., which states or categories you visit most), we may show you more relevant job notifications.
- To Maintain Security: Monitoring for and preventing fraudulent activity, spam, abuse, and other illegal or harmful behaviour on our platform.
- To Comply with Legal Obligations: Retaining and disclosing information as required by Indian law, including the Information Technology Act, 2000, and applicable regulations.
- To Serve Advertisements: Displaying relevant advertisements through Google AdSense and other ad networks that help fund our free service.
What We Never Do
- We never sell your personal data to third parties for commercial gain.
- We never share your email address with other marketers or spammers.
- We never use your data to make automated decisions that affect your rights or legal interests.
- We never request sensitive financial information such as bank account or card numbers.
- We never contact you with unsolicited job offers, loan schemes, or paid membership pitches.
Information Sharing & Disclosure
We do not sell, trade, rent, or otherwise share your personal information with third parties except in the limited circumstances described below. Any sharing is done only to the extent necessary to operate our service.
Service Providers (Processors)
We work with carefully selected third-party vendors who process data on our behalf to help us run and improve SarkariExams:
| Service Provider | Purpose | Data Shared | Their Privacy Policy |
|---|---|---|---|
| Google Analytics | Website analytics & traffic measurement | Anonymised usage data, IP (truncated) | policies.google.com |
| Google AdSense | Displaying relevant advertisements | Cookie data, browsing behaviour | policies.google.com |
| Google Search Console | SEO monitoring & indexing | Aggregate search data only | policies.google.com |
| Cloudflare | CDN, DDoS protection, security | IP address, request data | cloudflare.com |
| Email Service Provider | Sending newsletter & job alerts | Email address, name (if provided) | As per chosen provider |
Legal Requirements
We may disclose your information if required to do so by law or in response to a valid legal request from a government authority in India, including:
- Court orders, subpoenas, or other judicial processes
- Lawful requests by public authorities including law enforcement agencies
- To protect and defend the rights or property of SarkariExams
- To prevent or investigate possible wrongdoing in connection with our service
- To protect the personal safety of users of our service or the general public
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your data is transferred and becomes subject to a different privacy policy.
Cookies & Tracking Technologies
Cookies are small text files placed on your device when you visit a website. SarkariExams uses cookies and similar tracking technologies to improve your experience, analyse usage patterns, and serve relevant advertisements.
Types of Cookies We Use
Specific Cookies Used
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique users; stores a unique client ID | 2 years |
_gid |
Google Analytics | Distinguishes users; resets daily | 24 hours |
_gat |
Google Analytics | Throttles request rate to Google servers | 1 minute |
PHPSESSID |
SarkariExams (PHP) | Maintains user session (CSRF protection, preferences) | Session |
se_visited |
SarkariExams | Tracks if first-time visitor for notification prompt | 30 days |
__gads |
Google AdSense | Used for ad targeting and frequency capping | 2 years |
How to Manage or Disable Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to block or delete cookies through their settings. Refer to your browser's help documentation for instructions.
- Google Analytics Opt-Out: Install the Google Analytics Browser Add-on to opt out of analytics tracking.
- Ad Preferences: Manage your Google ad preferences at adssettings.google.com. You can also opt out at aboutads.info.
- Mobile Devices: On mobile devices, you can limit ad tracking through your device's privacy settings (iOS: Settings → Privacy → Advertising; Android: Settings → Google → Ads).
Data Storage & Security
We take the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Where Your Data Is Stored
Our website and its database are hosted on servers located in India. We use reputable hosting providers who maintain physical and digital security standards. Some third-party services we use (such as Google Analytics) may process data on servers located outside India. In such cases, appropriate data transfer safeguards are in place as per applicable law.
Security Measures We Implement
- SSL / TLS Encryption: All data transmitted between your browser and our server is encrypted using HTTPS (SSL/TLS). Look for the padlock icon in your browser's address bar.
- Database Security: Our databases are protected by strong authentication, access controls, and regular security audits. Direct database access from the internet is blocked.
- Password Protection: Any passwords (for admin access) are stored as salted cryptographic hashes — never in plain text.
- Firewall & DDoS Protection: We use Cloudflare to protect against DDoS attacks, malicious bots, and web application attacks.
- Regular Backups: Our data is backed up regularly to prevent data loss. Backups are encrypted and stored securely.
- Access Controls: Only authorised personnel have access to personal data, and only to the extent necessary to perform their specific role.
- CSRF Protection: All forms on our website are protected against Cross-Site Request Forgery (CSRF) attacks using token-based validation.
- Input Sanitisation: All user inputs are sanitised and validated to prevent SQL injection and XSS (Cross-Site Scripting) attacks.
Data Breach Notification
Despite our best efforts, no security measure is 100% perfect. In the unlikely event of a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will:
- Notify affected users by email within 72 hours of becoming aware of the breach (where feasible)
- Post a prominent notice on our website about the nature of the breach
- Notify the relevant data protection authorities as required by Indian law
- Take immediate steps to contain and remediate the breach
Third-Party Services & Links
SarkariExams uses carefully selected third-party services to operate effectively. Each of these services has its own privacy policy, and we encourage you to review them.
Analytics Services
We use Google Analytics 4 (GA4) to understand how visitors use our website. GA4 collects information about your device, browser, and how you interact with our pages. We have enabled IP anonymisation, which means your full IP address is never stored. You can opt out using the Google Analytics Opt-Out Add-on.
Search Console & Webmaster Tools
We use Google Search Console and Bing Webmaster Tools to monitor our website's performance in search results. These tools provide aggregated, anonymised data about search queries and do not identify individual users.
Advertising Networks
Our free service is funded by advertising. We use Google AdSense to display relevant ads on our website. Google and its partners may use cookies to serve ads based on your prior visits to our site or other websites on the internet. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site. You can opt out of personalised advertising by visiting google.com/settings/ads.
Content Delivery Network (CDN)
We use Cloudflare as our CDN and security provider. When you visit our website, some of your request data (including IP address) passes through Cloudflare's network for security processing and performance optimisation. Cloudflare is bound by strict contractual data processing agreements. See Cloudflare's Privacy Policy.
Official Government Websites
Our content frequently links to official government websites (e.g., ssc.nic.in, upsc.gov.in, rrb.gov.in, etc.). These are external websites with their own independent privacy policies. We have no control over their content or data practices. We encourage you to review their privacy policies before submitting any personal information to those sites.
Embedded Social Media & Video
We may occasionally embed YouTube videos or social media posts on our pages. These embeds may set cookies from the respective platforms (Google/YouTube, Facebook, Twitter/X) even if you do not interact with the embedded content. We recommend reviewing the privacy policies of YouTube, Facebook, and Twitter for details on how they handle data.
Your Privacy Rights
You have certain rights regarding your personal information. We respect and honour these rights. To exercise any of the rights below, contact us at privacy@sarkariexams.live. We will respond to your request within 30 days.
Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this in a readable format free of charge.
Right to Rectification
If you believe the information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
Right to Erasure
You can request that we delete your personal data when it is no longer necessary for the purpose it was collected, or if you withdraw your consent.
Right to Restriction
You may request that we restrict the processing of your data in certain circumstances, such as while we verify the accuracy of disputed data.
Right to Portability
Where applicable, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests as our legal basis.
Unsubscribe Right
You can unsubscribe from our newsletter or job alerts at any time by clicking the "Unsubscribe" link in any email we send, or by contacting us directly.
Right to Withdraw Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
How to Exercise Your Rights
To exercise any of the above rights, please contact us using any of these methods:
- Email: privacy@sarkariexams.live — Please use subject line "Data Rights Request"
- Contact Form: Use our Contact Page and select "Privacy / Data Request" as the subject
We may need to verify your identity before processing your request. We will respond within 30 days. If your request is complex, we may extend this by up to 30 additional days, but we will inform you of this extension.
Children's Privacy
SarkariExams is a platform designed for adults seeking government employment and examination information. Our services are intended for users who are 18 years of age or older.
We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@sarkariexams.live. Upon verification, we will promptly delete such information from our records.
If we discover that we have inadvertently collected personal data from a child under 18, we will take immediate steps to delete that data from our systems.
Links to Other Websites
Our website contains links to external websites, including official government portals (such as ssc.nic.in, upsc.gov.in, rrb.gov.in, banking recruitment portals, state PSC websites, and more). These links are provided for your convenience to access official information and apply for jobs directly through authorised channels.
We have no control over the content, privacy practices, or data handling of these external websites. This Privacy Policy applies solely to information collected on sarkariexams.live.
Important Reminders About External Links
- Always verify that you are on the official government website before submitting any personal information or application fee.
- Check the URL carefully — official government sites typically end in .gov.in, .nic.in, or .ac.in.
- SarkariExams does not charge any fee for job applications. All application fees are paid directly to the recruiting organisation through their official portal.
- We recommend reviewing the privacy policy of any external website before providing personal information.
Newsletter, Job Alerts & Notifications
We offer free job alert services through multiple channels. Here is how each works and what data is involved:
Email Newsletter
If you subscribe to our email newsletter, we collect your email address and optionally your name. We use this to send you:
- Latest government job notifications matching your selected categories
- Important exam result announcements
- Admit card release notifications
- Important last-date reminders for applications
You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email we send. We will process your unsubscription request within 5 business days.
Telegram Channel
Our official Telegram channel provides instant job alerts. When you join our Telegram channel, Telegram handles your data as per Telegram's Privacy Policy. We can see the number of subscribers and post engagement statistics, but we cannot see individual user data without your interaction.
Browser Push Notifications
We may offer browser-based push notifications for instant job alerts. If you choose to enable these, your browser generates an anonymous subscription token that we use to send notifications. You can disable push notifications at any time through your browser settings or through the notification settings on our website.
Advertising Policy
SarkariExams is a free service. To sustain our operations and continue providing free, accurate information to millions of aspirants, we display advertisements on our website. This section explains how advertising works on our platform.
Google AdSense
We use Google AdSense to display advertisements. Google uses cookies and web beacons to serve ads based on your browsing history and interests. This is called "interest-based" or "personalised" advertising. You can opt out of personalised ads by:
- Visiting Google Ad Settings to manage your ad preferences
- Installing an ad blocker (though this reduces revenue that supports our free service)
Affiliate Links & Sponsored Content
Occasionally, we may include affiliate links or sponsored content on our website. These will always be clearly labelled as "Sponsored" or "Advertisement." We only partner with services we believe are genuinely useful to our users. Clicking on affiliate links may earn us a small commission at no additional cost to you.
What We Do NOT Allow in Ads
- Fraudulent job offers or fake recruitment advertisements
- Misleading financial products (fake loans, investment schemes)
- Adult or inappropriate content
- Malware-distributing or deceptive software downloads
Data Retention Policy
We retain your personal information only for as long as is necessary for the purposes described in this policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 12 months | To track and follow up on inquiries and complaints |
| Email subscriber data | Until unsubscription + 30 days | To provide the subscribed service; 30-day buffer to confirm unsubscription |
| Server access logs | 30 days | Security monitoring and debugging |
| Analytics data (via GA4) | 13 months | Year-over-year comparison for content improvement |
| Visitor tracker (IP-based) | 30 days | Unique visitor counting for analytics |
| Comments / Feedback | Until deleted by user or admin | Public record of discussion; deleted on request |
| Legal/compliance records | 7 years | As required by Indian law (IT Act, tax regulations) |
After the retention period expires, data is either permanently deleted from our systems or irreversibly anonymised so that it can no longer be linked to any individual.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this page and in the page header above
- Post a prominent notice on our homepage for at least 30 days when material changes are made
- Send an email notification to all newsletter subscribers if the changes significantly affect how we handle their data
- Announce on our Telegram channel if the changes are material and affect all users
Your continued use of SarkariExams after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised policy, please stop using our services and contact us to request deletion of your data.
Archived Versions
We maintain archived versions of previous privacy policies. If you need a copy of a previous version of this policy (for example, for legal purposes), please contact us at privacy@sarkariexams.live with the date for which you need the archived version.
Grievance Officer (IT Act 2000)
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address any complaints related to the processing of your personal data or violations of this Privacy Policy.
If you have any grievance regarding the content on our website or the processing of your personal data, you may contact our Grievance Officer:
Grievance Officer Details
| Name | Grievance Officer, SarkariExams |
| Organisation | SarkariExams (sarkariexams.live) |
| Address | New Delhi, India – 110001 |
| grievance@sarkariexams.live | |
| Response Time | Within 30 days of receipt of complaint |
| Working Hours | Monday to Saturday, 10:00 AM – 6:00 PM IST |
Complaints should include: your full name, contact details, a description of the grievance, the URL or section of the website involved, and any relevant supporting information. We will acknowledge receipt of your complaint within 24 hours and resolve it within 30 days.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us. We are committed to resolving any concerns you have.
Privacy Team — SarkariExams
We take privacy seriously. Our team typically responds to all privacy-related inquiries within 1–2 business days. For urgent data breach concerns, use the subject "URGENT: Security" in your email.
Related Legal Documents
- Terms & Conditions — Rules governing your use of SarkariExams
- Disclaimer — Limitations of our liability regarding information accuracy
- About Us — Who we are and what we do
- Contact Us — Get in touch with our team
This Privacy Policy was last updated on January 1, 2025 · Effective from January 1, 2025 · Version 4.0